Privacy Policy | Ronda Pick LLC

Privacy Policy

Policy last updated April 11, 2022

Privacy Policy for Ronda Pick, LLC

Your privacy is important to Ronda Pick, LLC (the “Company” “us” or “we”). The Company provides marketing consulting and training services (the “Services”). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal data when you use the Company’s Services, including use of the website, and the choices you have associated with that data.

Information we collect and how we use it

When using the Company’s Services, we request that you provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The Company requires only Personal Data that is necessary for us to communicate with you regarding the requested activity or inquiry.

This Personal Data includes:

Email address
First name and last name
Phone Number
Location (Address, State, Province, Zip/Postal Code, City, Country)
Company name
Company size
Job title
Contact preferences

When you voluntarily provide the above information through our website, for example, to request a consultation or to sign up for our news alerts, we use it to determine the best way to address your request. For example, the company name allows us to customize our response based on the industry that the company is in. Additionally, the Company uses the Personal Data for the following purposes:

To provide and maintain our Services
To notify you about changes to our Services
To allow you to participate in interactive features of our Services
To provide customer support
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information

When visiting our website, we automatically collect your:

Internet Protocol (IP) address
Device and application identification numbers
Location
Browser type
Internet service provider and/or mobile carrier
Pages and files you viewed
Search history
Operating system and system configuration information
Date/time stamps associated with your usage

We gather this information to analyze trends in the aggregate and administer our website, including to monitor the usage of our Services and website, and to detect, prevent and address technical issues.

Due to Internet communications standards, when you visit or use our website, we automatically receive the URL of the website from which you came and the website to which you go when you leave our site. This information is used to analyze overall trends, to track and aggregate non-personal information, and to deliver and improve our website and Services.

The Company uses a third party, Stripe, to process payments for Services. We will not store or collect your payment card details. That information is provided directly to Stripe whose use of your personal information is governed by their Privacy Policy, which can be viewed at https://stripe.com/us/privacy. Please note that Stripe makes their own decisions concerning the purpose and means of processing your personal data. Stripe adheres to the standard set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

How your information may be shared

We may employ third party companies and individuals to facilitate our Services (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Services or website are used. These Service Providers are authorized to use the data only as necessary to provide the contracted Services and Company evaluates and makes efforts to ensure that all such providers value your privacy as much as we do. The Company utilizes the following Service Providers:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analyutics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http:/www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Ronda Pick, LLC uses remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Adwords

Google Adwords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-Out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Remarketing service is provided by LinkedIn, Corporation.

You can learn more about interest-based advertising from LinkedIn by visiting this page: https://business.linkedin.com/marketing-solutions/ads. To opt-out from LinkedIn’s interest-based ads follow these instructions from LinkedIn: https://business.linkedin.com/marketing-solutions/ads

LinkedIn adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from LinkedIn and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of LinkedIn, please visit LinkedIn’s Data Policy: https://www.linkedin.com/legal/privacy-policy

Stripe

See section above “Information we collect and how we use it” for more information about Stripe.

The Company reserves the right to use or disclose information provided if required by law or if Company reasonably believes that use or disclosure is necessary to protect Company’s rights and/or to comply with a judicial proceeding, court order, or legal process. In these circumstances, and as allowed, Company will contact you in advance of the disclosure.

Company does not share, sell, rent, or trade your Personal Data.

Links to other sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. The Company has no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Security safeguards

Security controls

We are committed to ensuring your Personal Data stays personal. We have put in place technical, physical, and organizational security measures to prevent unauthorized access or disclosure of your data. Our website and Services are designed with security in mind, and all of our staff are aware of and trained on privacy and security principles and best practices.

Data retention

It is our policy to retain your data for a period of time which is consistent with the original purpose(s) of collection. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will retain data regarding how our Services are accessed and used for internal analysis purposes. Such data is generally retained for a shorter period of time, except when this data is used to strengthen or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.

Protecting children online

Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Company as a data controller, data processor or sub-processor

A data controller is the decision-maker controlling the purpose and means of processing of personal data. Acting as a data controller, the Company determines how the data we collect is used. When you visit our website, www.rondapick.com, or register for a Company event, for example, Company is acting as the data controller.

Sometimes Company may function as a data processor or as a sub-processor. When Company acts as a data processor, it is acting only on the instructions of a data controller and on that controller’s behalf. When Company acts as a sub-processor, it is assisting a data processor in its processing of personal data for a controller. Acting as a data processor or sub-processor, Company is providing a service to and acting on behalf of a data controller. Company’s actions are generally governed by a services agreement or other contract. When you are an active user of our Services, Company is acting as the data processor.

We may collect personal and non-personal information for these purposes and only require information that is necessary for us to provide our Services and fulfill our contractual obligations to the data controller, which typically but not always is your organization or a third-party partner of your organization.

All information is processed pursuant to the terms of our contract with the data controller, with your name and email address required in order to authenticate you as an authorized user.

Data privacy rights

Company appreciates your business and the trust you have put in us and will do its best to offer these personal data rights to all individuals regardless of where in the world they are located. In general, you have:

The right to be informed. This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
The right of access. This is your right to see what data is held about you by a data controller. For active users, your organization (Company’s customer) is the data controller. For website visitors and news alert recipients, Company is the data controller.
The right to rectification. The right to have your data corrected or amended if what is held is incorrect in some way.
The right to erasure. Under certain circumstances, you can ask for your personal data to be deleted. This is also called “the Right to be Forgotten.” This would apply if the personal data is no longer required for the purpose(s) it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
The right to restrict processing. Under certain circumstances, you can ask for a temporary halt to the processing of personal data, such as in the case where a dispute or legal proceeding is taking place.
The right to know and opt out of selling or sharing. As defined by the California Consumer Privacy Act (CCPA) and more recent California Privacy Rights Act (CPRA), Company does not sell or share personal information.

Company shall not discriminate against a consumer because the consumer exercised any of the above rights.

We will do our best to provide information to you on any action taken on these requests within 30 days of receipt of the request. We will notify you if there is a delay in responding to the request.

To exercise these rights, please send an email to rpick@rondapick.com

You can also contact us by writing to us at the following address:

Ronda Pick, LLC

Attention: Data Privacy Officer

6907 University Ave., #161

Middleton, WI 53562

Lawful basis for processing

As a data controller, Company processes your personal data under the following lawful basis:

Legitimate interest, such as to improve our website and service offerings
Consent, such as to post your testimonial or fulfill your request for contact
Legal obligations, such as compliance with applicable accounting rules and mandatory disclosures to law enforcement
Performance of a contract, such as to perform the Services as outlined in the contract between the Company and you

As a data processor, Company is providing a service to and acting on behalf of a data controller, and all personal data processing activities are governed by a services agreement, a data processing agreement or other formal contract.

Cross-border and onward transfers

The data that we collect is primarily processed in the United States.

Company relies upon standard contractual clauses (SCCs) and explicit informed consent for the transfer of personal data from the EU to the US, and through those mechanisms and the use of technical safeguards, Company will continue to protect data.

Where Company is the data controller, you may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us. There are a few self-service options available to you:

If you have registered for an account with Company, you may generally update your user settings and profile by logging into the applicable service with your username and password and editing your settings or profile.
You can manage your receipt of marketing and non-transactional communications by unsubscribing via a link in our emails.
To update your billing information, discontinue your account, and/or request return or deletion of your data associated with your account, please contact rpick@rondapick.com.

For other requests to access, correct, modify, or delete your data, please review the “Contact Information” section below. We appreciate our customers and would like to continue to communicate with you about news and issues we believe would be of interest to you.

Policy maintenance

We may update this Privacy Policy occasionally as we add new products and services, as we improve our existing products and services, and as technologies and laws change. Any changes will become effective upon our posting of the Privacy Policy.

We will provide notification of the material change to this Privacy Policy through our website or email at least 30 business days prior to the change taking effect and, where required by law, we will obtain your consent.

Contact information

Questions regarding this Privacy Policy or our information practices should be directed to rpick@rondapick.com.